icare Self Insurance Services


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icare Self Insurance services


icare self insurance offers training services direct to agencies. Conducted by the Client Services Team, training is provided on agency reporting and declarations. For more information around this training, visit the Declarations Training page or Agency Reporting Training page.

Contract Management

icare self insurance holds itself and its claims management service providers to the highest levels of service delivery and performance. Using Service Level Agreements (SLAs), our organisation sets the minimum level of service that icare self insurance and icare tmf agencies expect to receive from claims management service providers during the term of the contract. For more information about the monitoring of SLAs, see the SLA Working Group page.

Risk Management Partnership Projects

Updated: 04/01/17