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icare > f;Services > SLA Working Group > Proposed Meetings

Proposed Meetings

SLA Working Groups meet quarterly to review claims management performance using the Service Level Agreement (SLA) performance review framework.

Location: icare offices

Contact: Colleen Smith

Phone: 02 9216 3867

Dates:

SLA Working Group dates for 2016 for all 4 meetings i.e. 3 workers comp and 1 general lines:

  • Tuesday 9 February (8.30am-4pm)
  • Monday 2 May and Wednesday 4 May  (9 - 11.30am)
  • Tuesday 9 Aug and Wednesday 10 Aug (9 - 10am) (1.30pm - 2.30pm)
  • Tuesday 18 Oct and Wednesday 19 Oct (9 - 11.30am)

Updated: 22/07/16

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