Proposed Meetings

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Proposed Meetings

SLA Working Groups meet quarterly to review claims management performance using the Service Level Agreement (SLA) performance review framework.

Location: icare offices

Contact: Colleen Smith

Phone: 02 9216 3867

Dates:

SLA Working Group dates for 2017 for all 4 meetings i.e. 3 workers comp and 1 general lines:

February

  • Tuesday 14 February EML and QBE SLA Working Groups (9am-10.30am starts)
  • Wednesday 15 February Allianz and GIO SLA Working Groups ((9am-10.30am starts)

May

  • Tuesday 2 May EML and QBE SLA Working Groups (9am-10.30am starts)
  • Wednesday 3 May Allianz and GIO SLA Working Groups ((9am-10.30am starts)

August

  • Tuesday 8 August EML and QBE SLA Working Groups (9am-10.30am starts)
  • Wednesday 9 August Allianz and GIO SLA Working Groups ((9am-10.30am starts)

October

  • Tuesday 17 October EML and QBE SLA Working Groups (9am-10.30am starts)
  • Wednesday 18 October Allianz and GIO SLA Working Groups ((9am-10.30am starts)
Updated: 15/02/17